About the property
Popularity

Booking
8.8/10
12686

Expedia
9/10
624
Main services
Dining Area
Express Check-in/Check-out
Safe
Wheelchair-accessible
First aid kit
Fax
Terrace
Internet access
Air conditioned
Fire extinguisher
Restaurant
Luggage room
Bathroom
Room service
24-hour security
Medical service
Housekeeping
TV lounge
Wi-fi
Non-smoking rooms
Pet basket
Soundproof room
Desk
Pets allowed
Contactless check-in/out
Elevator
Meeting room
Family rooms
Security alarm
Smoke detector
Heating
Parking
Disability-friendly bathroom
* Some services may carry an extra charge.
Guest reviews
9/10 Superb
Cleanliness9.6/10
Staff and Service9/10
Amenities8.6/10
Property conditions and facilities9.4/10
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Information about the area
Bizkaia, SpainRead more
Read less
What’s nearby
- Museum of Fine Arts of Bilbao - 2.75 km
- Guggenheim Museum Bilbao - 3.06 km
- Bridge of La Salve - 3.24 km
- Palace of the Provincial Council of Vizcaya - 3.31 km
- Santiago's cathedral - 4.12 km
- Casco Viejo - 4.16 km
Getting around
- bilbao abando railway stn, es - 1.25 km
- (BIO) Bilbao, Bilbao, ES - 5.49 km
- bilbao (harbour), es - 10.16 km
- bilbao, getxo harbour, es - 10.18 km
- (EAS) San Sebastian, San Sebastian, ES - 94.42 km
- san sebastian railway station, es - 78.68 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
Services
- Fax/photocopying
- 24-hour front desk
- Room service
- Private check-in/check-out
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Tour desk
- Daily housekeeping
- Pet basket
- Shared lounge/TV area
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Terrace
Parking
- Parking garage
- Parking
Accessibility
- Visual aids: Braille
- Higher level toilet
- Lower bathroom sink
- Wheelchair accessible
- Toilet with grab rails
- Visual aids: Tactile signs
- Emergency cord in bathroom
Reception services
- Invoice provided
Languages
- English
- Español
- Italiano
About the rooms
The accommodation has 169 rooms:
Bedroom
- Linen
- Cots
- Wardrobe or closet
General
- Air conditioning
- Trash cans
- Hardwood or parquet floors
- Heating
- Key card access
- Smoke alarm
Accessibility
- Accessible by lift
- Upper floors accessible by elevator
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
Bathroom
- Body soap
- Conditioner
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Private bathroom
Media & Technology
- TV
- Telephone
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
View
- City view
- View
Living Area
- Sofa
- Desk
*Some services may only be available in specific rooms or upon request.
Restaurants
Restaurante #1
- Guests only
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
NearbyReservation
No reservation neededCost
- 15,42 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 14:00 to 23:30
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are allowed on request. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
License Number: HBI01306
When booking 9 rooms or more, different policies and additional supplements may apply.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, please contact property in advance.
Pets Allowed. A supplement of EUR 30 per pet per night applies, subject to availability with the hotel. Supplements apply per night. Guests should contact the hotel to check and confirm availability of these types of rooms. Once at the property, guests will receive the access rules, which they must read and approve